How Session Replay Works

From bug discovery to resolution in minutes, not days

For Bug Reporters

Help developers fix issues with zero effort

1

Install the Chrome Extension

Download and install our free Chrome extension in seconds. No account required to start reporting bugs.

  • Works on any website
  • No performance impact
  • Privacy-focused
2

Encounter a Bug? Click the Icon

When you spot an issue, simply click the Session Replay extension icon in your browser toolbar.

  • Choose screenshot or video recording
  • Add optional description
  • Technical details captured automatically
The panel's capture buttons - Take now, Record Tab Video and Record Screen - with the response-bodies switch under them
3

Share the Report

Get an instant shareable link and send it to whoever can fix it. Sending reports straight to the site owner is coming.

  • Copy link to share
  • Or auto-send to site dashboard
  • Track views and status (optional)
A finished report open at its own web address, the capture on one side and the timeline of console, network and click events beside it
4

Keep Your History (Optional)

Create a free account and every report you send stays in one place, with no daily limit.

  • See when reports are viewed
  • Get notified when bugs are fixed
  • Build your bug hunter reputation

What happens next?

For Site Owners

Debug faster with complete context

1

Create Your Account

Choose a plan and add your domain. Every plan opens with a 14-day trial that costs $5, and the plan's own price follows when those days run out.

  • 14 days for $5
  • Card handled by Stripe, never by us
  • Plans from $19/month
2

Install Meta Tag

A meta tag in your page proves the domain is yours, and routes every report created on it to your dashboard.

  • One-line installation
  • Works with any platform
  • Instant verification
One line, in your <head>
<meta name="session-replay-site-verification" content="srv_your_token_here">
3

Receive Bug Reports

Every report for your domains in one dashboard, private to your team unless you say otherwise.

  • Filter by status or severity
  • Per-site, or every domain at once
  • Slack, Microsoft Teams, Jira Cloud, Webhooks, GitHub and Linear as destinations
  • Email notifications and assignment to follow
The reports list in a Session Replay account
4

Replay & Investigate

Use our advanced player to replay sessions, view technical details, and understand exactly what happened.

  • Video playback with timeline
  • Console logs & errors
  • Network requests, with a downloadable HAR file
  • Browser & system info
A report's timeline panel, listing console errors, network requests and clicks against the time each happened
5

Fix & Mark Resolved

Deploy your fix, mark the report as resolved, and optionally notify the reporter.

  • Every status change recorded, with the time it happened
  • Notes on a report, private to your team
  • Or address a note to the reporter, if they have an account

What Gets Captured Automatically

The tabs in the report above, filled in before anybody has to ask for them.

Visual Evidence

Screenshots or video recordings showing exactly what happened

Console Logs

JavaScript errors, warnings, and console output

Network Activity

API requests, responses, and failed network calls

Browser Info

Browser version, viewport size, user agent

System Details

Operating system, language, timezone

User Actions

A timeline of what was clicked, typed and submitted before the bug

Ready to Get Started?

Install the extension and start capturing better bug reports today

Install Extension (Free)View Pricing