Blog

Tips and notes on reporting better bugs

debugging

Somebody tells you your site will not load and sends you a code: ERR_SSL_PROTOCOL_ERROR. It works for you. It work...

October 07, 2026

product updates

Two weeks of changes, all of them on the site. The extension has not moved, and there is a section at the end abou...

October 06, 2026

debugging

Somebody says a page is broken. You ask them to open it in an incognito window. It works. The conversation usually...

October 02, 2026

bug reports

Somebody who is not technical is not a worse reporter. They are answering a different question from the one you as...

October 01, 2026

bug reports

The second report of a bug you already have gets closed as a duplicate, and that is usually correct bookkeeping an...

September 30, 2026