Duplicate Bug Reports Are Data, and Merging Them Throws It Away
The second report of a bug you already have gets closed as a duplicate, and that is usually correct bookkeeping an...
Read moreTips and notes on reporting better bugs

Somebody who is not technical is not a worse reporter. They are answering a different question from the one you asked, and usually the question was the problem. Almost every bug report form ask...
The second report of a bug you already have gets closed as a duplicate, and that is usually correct bookkeeping an...
Read moreMost advice about bug reports is addressed to the person writing one. This is about the other side of it: a report...
Read more“Cannot reproduce” is the most common way a bug report dies, and it is worth reading the phrase carefully, because...
Read moreBug tracking is keeping every known defect in one place, in a form that survives the person who found it going on ...
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